Help and FAQs

Can I Order Without Registering on The Site?

Yes you can. For this, you should first come to the home / shop page and choose the product you want to buy. After adding that product to the basket, you should fill it in and make your payment. Buy items without registration.

How to Register?

The registration process is extremely simple. First of all, you should come to the My Account section. Here you have to fill in the short sign up form on the right. Then you can confirm by e-mail and complete your registration on our site.

How Do I Login to My Account?

Logging in is extremely simple. You should come to the My Account section with the account information you have previously received and fill in the login section on the left here. Then you will have your account in front of you.

How Do I Check the Status of My Orders?

If you want to check the status of your orders, you can click on the My Account section at the top of the site or click the Order History button at the bottom of the site after logging in.

In this section, you will see your orders that you have placed. You can easily track its status.

What Payment Methods Can I Pay With?

We hold PayPal payments in our store in order to allow you, our valued customers, to pay easily. At the same time, you can easily make your payment with Bitcoin and Crypto Voucher options.

What Should I Pay Attention To In The Order Form?

There are some important points you should consider when ordering the product. We have listed them for you below:

  • Name
  • Surname
  • E-mail Address
  • Channel Selection: Here you will indicate on which channel you would like to receive your purchased product.
  • Flag Selection: Here you will specify the flag you want to receive the product you purchased
  • Map Selection: Here you will indicate on which map you want to receive your purchased product. You have 2 different options. You have to tick one of the options 1. Map and 2. Map.
  • Trade and Shop Selection: Here you will indicate how you would like to receive your purchased product. You will choose “trade” if you want to receive delivery through trade, and “shop” if you want to receive delivery by creating a market.
  • Nickname and Market Name Selection: If you have chosen “trade” in the upper option, you will enter your username here. If you have selected “market” in the option above, you will specify the name of the market you created here. Due to mistakes caused by wrong choices, you can connect to our 24/7 live support line and convey the necessary information correctly.
  • Additional information: In this section, you can write your notes optionally. For example, if you want to receive the product after a while, you can write a note here. This will ensure a smooth delivery.
  • Phone number: This part can be filled optionally. You can also leave it blank. If you write your phone number, you will be returned via WhatsApp in any negative situation.

Through Which Channels Can I Communicate?

You have more than one option to communicate with our store. The fastest of these is the live support line within the site. You can click on the live support icon in the lower right corner of the site and contact us. Our expert support team will answer you instantly. If you wish, you can click on the WhatsApp button at the bottom left of the site and write to us by saying continue on the screen that appears. You should also remember that we provide support via Discord. You can add our Discord address at the top of the site and contact us.

How Can I Give Feedback?

Do you want to give a feedback about our store? Then all you need to do is click on the Trustpilot icon at the top of the site. At this point, a page will open in a new tab. There you will use your vote and write your comment. In this way, we will consider your feedback in order to serve you much better.

How to Use Discount Coupons?

Certain discounts can be made by our store on certain days and hours. These discounts and campaigns usually proceed through coupon codes. If you have a discount coupon, you can click the “discount code” button on the screen that appears on the payment page. You can write your discount coupon in the box that opens on this screen and say continue shopping. Then the discount will be applied and you will benefit from the campaign.

How to Deliver Products?

The delivery of the product you have purchased is made on the information you provide on the form. No messages are sent from the game. The channel you specified is entered, the map is displayed and the product is delivered to you. In the meantime, necessary precautions have been taken by our store, but you should remember that there is a risk of blocking your account.

Who is Responsible for After Disability?

If your account is blocked by game managers after product delivery, this responsibility belongs to you. At this point, our company does not accept any responsibility and also does not compensate. We strongly recommend that you read the terms and conditions page before purchasing. A person purchasing a product is deemed to have accepted these terms.